Ecommerce agency · Toronto

An ecommerce agency built for the part after the click.

Grid is a Toronto ecommerce agency for consumer brands that need the store, the product story and the marketing to work together. We support Shopify storefronts, product and landing pages, ecommerce creative, content, merchandising, conversion and measurement. For brands that do not need a full rebuild, a Commerce Sprint can focus the work on one high-value page and move quickly.

When to call us

The store should finish the job the marketing started.

You are paying for traffic, but the landing experience is not closing the sale

Connect the message that earned the click to the page that has to earn the purchase. We tighten product story, hierarchy, trust, merchandising and mobile flow so the handoff from ad to store feels intentional.

A product launch needs more than a Shopify upload

Bring campaign idea, ecommerce creative, product photography, video, landing experience and launch content together so the product arrives with a reason to care and a clear path to buy.

The store works, but it does not feel like the brand

Turn a functional storefront into a branded buying experience without losing the practical things shoppers need. Product storytelling, navigation, merchandising and conversion should reinforce each other.

You need a focused improvement, not another full-site rebuild

A Commerce Sprint can focus on one hero product page or paid-traffic landing page. We identify the friction, redesign the experience, improve the content and help move the strongest version live.

What we can own

From the click to the cart, with the brand intact.

  • Shopify storefronts, product pages and landing pages
  • Ecommerce UX, UI and conversion optimization
  • Product storytelling and merchandising
  • Offer hierarchy, bundles and purchase-path clarity
  • Product launch campaigns and ecommerce creative
  • Product photography, video and social content
  • Ecommerce SEO foundations and on-page structure
  • Analytics, attribution and conversion measurement

Commerce, retail and product work

Questions

Is Grid a Shopify agency?

Shopify is a core fit for Grid's ecommerce work. We can design and build storefront experiences, product pages and landing pages, while also handling the brand, creative, content and measurement around them. The goal is not Shopify for its own sake. It is a better buying experience.

Do we need to rebuild our whole ecommerce site?

No. Many brands already have a working store and need a sharper path to purchase. A focused engagement can improve one hero product page, collection, landing page or campaign journey without forcing a full replatform or redesign.

What is a Commerce Sprint?

A Commerce Sprint is a focused engagement built around one high-value ecommerce problem, such as a hero product page or paid-traffic landing page. We connect message, design, content, merchandising and implementation so the brand can move quickly without opening a full-site project.

Can Grid create the product photography, video and campaign creative too?

Yes. Grid can connect ecommerce UX with product photography, video, social content, campaign creative and brand systems. That lets the ad, the product story and the store feel like one customer journey instead of separate vendor handoffs.

How do you measure ecommerce work?

We start with the business and page objective, then establish the useful measurement around it. Depending on the engagement, that can include conversion rate, product-page engagement, add-to-cart behaviour, revenue per session and campaign attribution. We do not invent performance claims where the data does not exist.